Extremely nice and helpful customer service. Delivered a top not product (Unication G5 Pager). Design is great. Rugged but sleek. Battery life waa grear. Programming was a little tedious at first but they have plenty of great YouTube videos and their programming software does define a lot of the features to assist with home programming (the RadioReference import feature is phenomenal, especially when programming P25 Trunking Systems). Shipping was extremely fast. At the time of order, one of my items had not yet been restocked out. I was contacted immediately about this and told when the expected items would be arriving at the warehouse and when to expect delivery. I was updated every step of the way right up to the day it shipped and had it delivered next day. Would highly recommend them and will definitely be a returning customer.